Privacy Policy
Last updated: August 2026
This Privacy Policy describes how Winoccean (OPC) Pvt. Ltd., operating the 10SEC brand and website 10sec.in, collects, uses, stores, and shares your personal information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
Contact
If you have questions, require additional information about our privacy practices, or wish to make a privacy-related complaint, you may contact us through the Contact Us section of our website.
Legal Entity: Winoccean (OPC) Pvt. Ltd.
Brand: 10SEC
Website: 10sec.in
Collecting Personal Information
When you visit our website, we may collect information about your device, your interaction with our website, and information necessary to process your purchases.
We may also collect additional information when you voluntarily contact us or provide information through our website.
Device Information
When you access our website, certain information may be collected automatically through cookies, pixels, tags, log files, and similar technologies.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Time zone
- Cookie information
- Pages and products viewed
- Search terms
- Referring websites
- How you interact with our website
Purpose of collection: To operate the website, load pages correctly, understand website usage, improve our website, analyse performance, and help prevent fraud and misuse.
Source of collection: Collected automatically when you access or use our website.
This information may be processed by our website, analytics, advertising, and technology service providers where required to provide their services.
Order Information
When you place an order, we may collect information necessary to process and fulfil your purchase.
This may include:
- Full name
- Billing address
- Shipping address
- Email address
- Mobile/phone number
- Order details
- Products purchased
- Transaction and payment-related information
- Customer communication and support information
Purpose of collection: To process payments, fulfil and deliver orders, provide invoices or order confirmations, communicate with you regarding your order, provide customer support, prevent fraud, and manage returns, replacements, refunds, and other order-related matters.
Source of collection: Collected directly from you when you place an order or provide information to us.
We may share necessary order information with Shopify, payment service providers, delivery and logistics partners, and other service providers required to fulfil your order.
Using Personal Information
We may use your personal information to:
- Process and fulfil your orders
- Process payments
- Arrange shipping and delivery
- Send order confirmations and updates
- Provide customer support
- Handle returns, replacements, refunds, and complaints
- Improve our products and website
- Understand customer preferences and website behaviour
- Detect and prevent fraud or unauthorized activity
- Send promotional communications where permitted
- Provide relevant offers and product information
- Maintain business and transaction records
- Comply with applicable laws and regulations
Sharing Personal Information
We may share your personal information with trusted service providers where reasonably necessary to operate our business and provide our services.
These may include:
- Shopify, which powers our online store
- Payment processors and payment gateways
- Delivery and logistics partners
- Website and technology service providers
- Analytics providers
- Advertising and marketing platforms
- Customer support providers
- Fraud prevention and security providers
We share only information that is reasonably necessary for the relevant service.
We do not sell your personal information as a standalone product or database to third parties.
We may also disclose information when required by applicable law, legal proceedings, government authorities, or when reasonably necessary to protect our legal rights, customers, website, or business.
Behavioural Advertising and Marketing
We may use information about your interaction with our website, products, and advertisements to understand customer behaviour and measure the effectiveness of our marketing.
Where applicable, we may use services such as Google, Meta, Instagram, Facebook, WhatsApp, and other advertising or analytics platforms to promote our products and understand how visitors interact with our website.
These platforms may use cookies, pixels, or similar technologies to provide advertising and analytics services according to their respective privacy policies.
You may be able to manage or limit personalized advertising through the settings provided by the relevant advertising platform or your device/browser.
Promotional Communications
If you provide your contact details and consent to receive marketing communications, we may send you information about:
- New products
- Product launches
- Offers
- Discounts
- Promotions
- 10SEC updates
You may unsubscribe from promotional communications at any time.
You may still receive necessary communications relating to your orders, payments, account, customer service, or other transactions.
Payment Information
Payments made through our website may be processed by third-party payment providers.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
Winoccean (OPC) Pvt. Ltd. does not intentionally store complete debit/credit card numbers, CVV numbers, UPI PINs, banking passwords, or other sensitive payment credentials on its own servers.
Shipping Information
To fulfil and deliver your order, we may share necessary information with delivery and logistics partners.
This may include:
- Name
- Mobile number
- Shipping address
- Order details
Such information is shared only to the extent reasonably necessary to deliver your order and provide related services.
Cookies
Cookies are small files placed on your device when you visit a website.
We may use cookies and similar technologies to:
- Keep products in your cart
- Remember preferences
- Maintain website functionality
- Understand website usage
- Analyse website performance
- Measure advertising performance
- Improve your shopping experience
- Provide relevant advertising where applicable
You can control or disable cookies through your browser or device settings.
However, disabling certain cookies may affect some features or functionality of our website.
Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing your personal information.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
Data Retention
We may retain your personal information for as long as reasonably necessary to:
- Fulfil the purposes described in this Privacy Policy
- Process and maintain transaction records
- Provide customer support
- Resolve disputes
- Prevent fraud and misuse
- Comply with legal, tax, accounting, and regulatory requirements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate.
Minors
Our website is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from children under 18.
If you believe that a person under 18 has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
Your Privacy Rights
Subject to applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information where legally permitted
- Withdraw consent for certain processing
- Opt out of promotional communications
- Raise a privacy-related complaint
To exercise an applicable privacy right, please contact us through the Contact Us section of 10sec.in.
We may need to verify your identity before processing certain requests.
Fraud Prevention and Security
We may use information about your device, account, orders, payment activity, and website interactions to identify and prevent:
- Fraudulent transactions
- Fake orders
- Payment abuse
- Unauthorized activity
- Website abuse
- Other security threats
We may share relevant information with payment providers, technology providers, fraud-prevention services, logistics partners, or authorities where reasonably necessary.
Automated Decision-Making
Our website or third-party service providers may use automated systems for purposes such as fraud detection, security, personalization, analytics, or advertising.
We do not intentionally use customer information to make fully automated decisions that produce legal or similarly significant effects on customers without applicable safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our business
- Our website
- Technology
- Service providers
- Legal or regulatory requirements
- Our privacy practices
When we make changes, we will update the “Last updated” date at the top of this policy.
Complaints and Contact
If you have questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Winoccean (OPC) Pvt. Ltd. through the Contact Us section of our website.
We will review and respond to privacy-related requests and complaints within a reasonable period.
Winoccean (OPC) Pvt. Ltd.
Brand: 10SEC
Website: 10sec.in
Last updated: August 2026