Because our products are designed around one simple idea: when you don't have time, you shouldn't need a long grooming routine.

10SEC products can be used by both men and women. Product suitability depends on the specific grooming concern and desired result.

Our products are formulated for cosmetic grooming use. Always follow the directions on the product packaging and avoid contact with the eyes or irritated/broken skin.

If you have a known allergy or sensitivity to any ingredient, check the ingredient list before use.

Please follow the usage instructions provided for each product.

Most 10SEC products are designed to provide a temporary cosmetic appearance rather than permanently change the natural structure or colour of your hair.

Our products are designed to provide a visible cosmetic result within seconds when used correctly. Results may vary depending on hair type, hair density, colour, application, and individual conditions.

Yes, some products can be combined. For example, you may use a volumizing product for volume and a hair-fibre product for coverage.

Always test the combination on a small area first and follow the individual product instructions.

Yes. That's exactly what the 10SEC concept is designed for — quick grooming when you don't have time for a lengthy routine.

Most products are designed for easy at-home application. Follow the instructions provided with the product.

Most temporary styling, fibre, powder, and colour products can be removed during washing. Refer to the individual product instructions for the specific product.

We recommend following the product-specific instructions and washing/removing temporary grooming products before sleeping when appropriate.

Keep products tightly closed and store them in a cool, dry place away from direct sunlight and excessive heat.

If you have sensitive skin or a history of cosmetic allergies, perform a patch test before full application and discontinue use if irritation occurs.

Stop using the product immediately. Wash the affected area with water. If irritation persists or is severe, seek appropriate medical advice.

Please refer to the specific product packaging or current product information for the applicable testing and certification details.

COD availability depends on the delivery location and the payment options available at checkout.

Delivery time depends on your location, courier availability, and other circumstances. The estimated delivery time shown at checkout is the best indication for your order.

Orders may be cancelled before dispatch, subject to our cancellation policy. Once an order has been dispatched, cancellation may not be possible.

Our hair and grooming products are generally non-returnable and non-exchangeable due to their personal-use nature.

Our hair and grooming products are generally non-returnable and non-exchangeable due to their personal-use nature.

Please see our Return & Refund Policy for complete details and exceptions for damaged, incorrect, missing, or defective products.

Contact us within 48 hours of delivery with your order number and clear photographs/videos of the product and packaging.

Our team will review the issue and provide an appropriate resolution if the claim is approved.

Approved refunds under our policy are generally provided as store credit, subject to the applicable terms and laws.

Yes. You can use our Shop by Problem section or contact our support team for assistance in choosing the appropriate product.